Refund Policy
Due to the custom and personalized nature of our products and services, all sales are final. We do not offer refunds, returns, exchanges, or cancellations once an order has been placed.
Payments made for custom designs, party décor, event setups, and related services are non-refundable under any circumstances, including but not limited to changes of mind, event cancellations, or incorrect information provided by the client.
We are not responsible for delays caused by shipping carriers, weather conditions, or circumstances beyond our control.
By placing an order, you acknowledge and agree to this Refund Policy
Terms and Services
By placing an order with our custom design party business, you agree to the following terms and conditions.
Custom Orders
All products and services are custom-made based on the client’s specifications. Due to the personalized nature of our work, all sales are final and non-refundable. No cancellations, refunds, or exchanges are permitted once an order is placed.
Turnaround Time
Our standard turnaround time is up to 2 weeks from the date of order confirmation and receipt of payment. Turnaround times do not include shipping time. Rush orders may be available for an additional fee and must be approved in advance.
Payments
Full payment is required at the time of booking or order placement unless otherwise stated. Orders will not be processed until payment is received.
Design Approval
Clients are responsible for reviewing and approving all design details. We are not responsible for errors once final approval has been given.
Shipping & Delivery
Shipping fees are non-refundable. We are not responsible for delays, lost, stolen, or damaged items once the order has been handed over to the shipping carrier. Customers are responsible for providing accurate shipping information.
Event Dates
We are not responsible for late deliveries caused by incorrect information, shipping delays, or circumstances beyond our control. Please order well in advance of your event date.
Intellectual Property
All designs created remain the property of our business and may not be copied, reproduced, or resold without written permission.
Policy Changes
We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting.
By placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Services.
Shipping Policy
All items are custom-made to order. Please allow up to 2 weeks for processing and production before shipping.
Shipping Timeframes
Shipping times vary based on location and the shipping method selected at checkout. Once your order has shipped, a tracking number will be provided.
Shipping Fees
Shipping costs are calculated at checkout and are non-refundable.
Address Accuracy
Customers are responsible for providing the correct shipping address. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
We are not responsible for delays caused by the shipping carrier or for lost, stolen, or damaged packages once they are in the carrier’s possession.
Custom Orders
Because all items are custom-designed, all sales are final and non-refundable, including shipping costs.
If you have any questions regarding shipping, please contact us before placing your order.
Policies
• All sales are final. No refunds or exchanges.
• No refunds will be issued once an order is placed.
• Turnaround time is 2 weeks from the date of order confirmation.
Privacy Policy
We respect your privacy and are committed to protecting your personal information. When you contact or book with our custom design party business, we may collect personal details such as your name, email address, phone number, event details, and payment information.
How We Use Your Information
• To respond to inquiries and provide services
• To process orders and payments
• To communicate about your event, order updates, or changes
• To improve our services and customer experience
Thank You feel free to contact Me if you have any questions.